Chillhub — Header Component
FAQ

Questions? We have answers.

Everything you need to know before, during, and after getting started with Chillhub.

Need more help?
Full guides and docs in our knowledge base.
📖 Knowledge base
Common questions
The most asked questions before getting started.

Chillhub is an all-in-one field service management system for service companies and trading businesses in Southeast Asia. It covers scheduling, invoicing, sales documents, expenses, inventory, accounting, and financial reporting — all in one platform.

Built for solo operators, SME service companies (HVAC, pest control, cleaning, electrical, plumbing), and trading businesses ready to digitalize.

Yes — 30 days free. Full access to all features during the trial. No commitment until you're ready.

From RM49/month — less than RM2 a day. No contract, cancel anytime. Data migration setup available for RM499 one-time.

You do. Your data belongs to your business at all times. Chillhub does not sell, share, or use your business data for any purpose other than operating the service. Export your data anytime.

Your data remains accessible until the end of your billing period. You have a grace period to export everything before it is removed from our servers. We do not hold your data hostage.

Three ways to reach us:

  • WhatsApp — fastest, replies within minutes
  • Email — contact@chillhub.com.my, within 1 business day
  • Virtual Teams session — live screen-sharing, daily 3PM MYT Mon–Sat
Why choose Chillhub?
Three reasons service businesses choose Chillhub over everything else.
01
One system for everything
Operations, finance, inventory, and reporting in one platform. No switching apps, no double entry, no disconnected data.
02
Built for Southeast Asia
LHDN e-Invoice, SST report, SQL & AutoCount sync, WhatsApp integration — features no global tool offers out of the box.
03
Affordable for SMEs
From RM49/month. Most customers recover the cost in week one from chasing a single forgotten invoice.
How we compare
Chillhub vs standalone scheduling apps vs accounting apps.
Feature ✦ Chillhub Scheduling app Accounting app
Operations
Job scheduling
Technician check in/out
Job photos & reports
Customer digital sign-off
Sales
Quotation ~ Basic
Sales order
Delivery order ~
Invoice + balance tracking ~
No re-keying across flow
Finance & Accounting
Expense management ✓ AI scanner
Staff claims
P&L & financial reports
Real-time profit dashboard
Inventory
Stock management ~
Purchase orders
Auto stock deduction on DO
Malaysia Compliance
LHDN e-Invoice ~
SST report
SQL / AutoCount sync Native only
Pricing
Starting price RM 49/month USD 49+/month RM 200+/month
How to onboard
From sign-up to fully running — in 4 steps.
1
Sign up and start your free trial
Create your account at chillhub.com.my. No credit card needed. Full access for 14 days from day one.
Day 0 — 5 minutes
2
Setup call with our team
Book a free 20-minute setup call. We configure Chillhub for your specific business — not a generic demo. You add your first customer, create your first job, and send your first invoice together with us.
Day 1 — 20 minutes
3
Import your existing data
Have existing customers, products, or stock in Excel? Send us your file and we'll import it — RM499 one-time fee. Or do it yourself using our import template. Ready in 1–2 business days.
Day 2–3 — optional
4
Add your team and go live
Invite your technicians and admin. Assign the first real job. From this point, your entire operation runs through Chillhub — jobs, invoices, expenses, stock, and finance all connected.
Day 3–7 — fully running
What you get
What actually changes in your daily operation after using Chillhub.
Before Chillhub
Jobs assigned via WhatsApp — easy to miss
Reports handwritten, re-typed by admin
Invoices created manually in a different system
Receipts pile up — keyed in at month end
Nobody knows who owes money right now
Stock counted manually — always inaccurate
Profit only visible at end of month
After Chillhub
Jobs assigned in app — technician notified instantly
Reports auto-generated on job completion
Invoice created automatically — sent in one tap
Snap a photo — AI reads and logs expense instantly
Outstanding payments visible in real time
Stock auto-deducted on every delivery
Real profit updated live — any time, any day